EXPERIENCE

UX Designer, Specialist II / Comcast

April 2022 - Present / Philadelphia, PA

• Expanded scope to cover Xfinity Mobile, encompassing pricing and tier plans, as well as WiFi devices and internet plans, enhancing user journeys across these new areas.

• Led design efforts for Xfinity smart home products, including Matter integration and smart devices, focusing on user needs and optimizing mobile app experiences.

• Contributed to customer experience innovations within the Xfinity app by creating impact maps, user flows, and high-fidelity prototypes to align development with user requirements.

• Collaborated cross-functionally with designers, copywriters, managers, researchers, and engineers to implement user-centered design principles in agile sprint cycles, driving innovation and boosting product adoption.

Communications Designer / DBC

May 2021 - April 2022 / New York, NY

• Directed design initiatives for four diverse clients (B2B/B2C), overseeing projects from inception to completion across digital and print platforms.

• Managed concurrent projects in a dynamic environment, ensuring on-time delivery and high-quality results.

• Collaborated closely with copywriters and strategists to align design strategies with client goals.

• Presented strategic direction and creative concepts to senior management and stakeholders.

Graphic Designer / Freelance

May 2020 - April 2022 / United States

• Created impactful designs across print media, social media, and web platforms for a diverse clientele.

• Awarded for exceptional design work, winning Cisco Systems’ Incident Command division logo design competition.

• Offered strategic guidance on branding, marketing campaigns, and overall design strategy.